Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center .

Posted 10/30/2026full-timeAlbany • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff and maintaining accurate documentation to support operational excellence and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyRegulatory ComplianceBiological Fluid HandlingEquipment MaintenanceReport SubmissionSafety ReportingPersonal Protective Equipment Usage

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam CollaborationAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPPlasma Center OperationsDonor Flow SupervisionCompliance RegulationsBiological SafetyTraining ProceduresDocumentation Standards

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Maintain compliance with applicable regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain the facility and equipment under Center Manager or Assistant Manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure documentation accuracy and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May repair plasma center equipment
Assist management with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Ability to work with biological fluids and potential infectious organisms
Ability to use required personal protective equipment
Ability to stand 4 to 6 hours per day and sit 1 to 2 hours per day
Ability to bend, twist, squat, crouch, and perform frequent hand and foot movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Essential hearing acuity, color perception/discrimination, and correctable near and far vision
Ability to communicate and understand spoken and written instructions
Ability to work independently and follow oral or written instructions
Ability to perform varied tasks under changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities without regard to protected characteristics