Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center and fulfill production employee duties .

Posted 10/27/2026full-timeAustin • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs and maintaining facility standards. Capable of training staff and managing donor relations to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Certified PhlebotomistPlasma ProcessingDonor ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyPlasma ProcessingDonor ProcessingDocumentation AccuracyEquipment MaintenanceReport SubmissionBiological Fluid HandlingPersonal Protective Equipment UsageLifting and Physical EnduranceColor Perception

Soft Skills

CommunicationCustomer SatisfactionProblem-SolvingTeam CollaborationAdaptability

Certifications & Qualifications

Certified PhlebotomistDesignated Trainer

Industry Keywords

CGMPOSHACLIAFDA-approved SOPsPlasma Center Operations

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center and fulfill production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain facility cleanliness and equipment in good working order under Center Manager or Assistant Manager guidance
Submit timely and accurate reports
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors and support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Ability to work in a plasma center with exposure to biological fluids and infectious organisms
Ability to use personal protective equipment, including protective eyewear, garments, gloves, and cold-gear
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, and make frequent hand and foot movements
Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Hearing acuity essential
Color perception/discrimination; near and far vision correctable in one eye to 20/30 and the other eye to 20/100
Ability to communicate and understand spoken information
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups