Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center, including production employee duties .

Posted 10/12/2026full-timeOwensboro • Kentucky • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP standards. Capable of training staff and maintaining accurate documentation to support operational efficiency and donor satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment Maintenance

Soft Skills

CommunicationProblem-SolvingCustomer SatisfactionTeam Collaboration

Tools & Technologies

Personal Protective Equipment

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPState and Federal Regulations

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center, including production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain the facility in a neat and clean condition and keep equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to comply with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures
Ability to communicate information and ideas clearly and understand spoken instructions
Ability to work independently and under oral or written guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to meet the stated physical and occupational demands, including standing, bending, frequent hand movements, lifting up to 50 lbs., and use of personal protective equipment

Benefits

Comp & perks

Equal employment opportunities in accordance with applicable laws