Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 11/11/2026full-timeOcala • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance With RegulationsTraining And Supervision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceBiological Fluid HandlingReport SubmissionRecord KeepingSafety ReportingManual Dexterity

Soft Skills

CommunicationProblem SolvingCustomer SatisfactionTeam CollaborationAdaptability

Tools & Technologies

Laboratory EquipmentOffice EquipmentPlasma Freezers

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCGMP StandardsCLIA RegulationsPlasma Collection

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation of required records
Maintain the facility in a neat and clean condition and keep equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions to the area lead, supervisor, or manager
May repair plasma center equipment after training
Assist the Center Manager and/or Assistant Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Ability to work with biological fluids and potential exposure to infectious organisms
Ability to work with electrical office and laboratory equipment
Ability to work in extreme cold below 32 degrees F while performing functions in plasma freezers
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend and twist the neck for 1 to 2 hours per day
Frequent hand and foot movement; ability to make fast, simple finger, hand, and wrist movements
Ability to make precise coordinated finger movements to grasp and manipulate objects
Ability to squat, crouch, or sit on one's heels occasionally
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Hearing acuity essential
Color perception/discrimination and correctable near and far vision requirements
Ability to communicate, listen to, and understand information presented through spoken words and sentences
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Regular full-time employment
Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear