Operations Supervisor

Grifols

. Serve as acting leader in the Center Manager's absence .

Posted 9/25/2026full-timeAthens • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing plasma donor operations, ensuring compliance with regulatory standards, and effectively managing staff and resources to achieve operational targets. Proficient in phlebotomy and donor processing, with strong communication skills and the ability to handle challenging situations.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Operations ManagementRegulatory Compliance (FDA, OSHA, CLIA)Staff Training and DevelopmentOperational Planning and Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingSOP UnderstandingInventory ManagementQuality ControlDocumentation AccuracyEquipment MaintenanceOperational PlanningData Reporting

Soft Skills

TeamworkCommunicationProblem-SolvingCoachingAccountability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

CGMPBiological FluidsHigh-Volume Medical BusinessDonor SelectionPlasma Collection

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager's absence
Oversee plasma donor operations and supervise operations supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules around donor cycles
Determine inventory needs and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reports
Maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
Assist with plasma center equipment repairs when trained
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet physical and occupational demands, including standing, lifting, bending, precise hand movements, and exposure to biological fluids and cold environments

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities without regard to protected characteristics