Operations Supervisor

Grifols

. Perform any/all tasks within the plasma center and fulfill production employee duties .

Posted 11/5/2026full-timeFort Myers • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma collection while ensuring compliance with FDA, OSHA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering positive donor relationships.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingRegulatory ComplianceStaff Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor SelectionPlasma CollectionManufacturing RecordsDocumentation AccuracyReport SubmissionEquipment MaintenanceProblem-SolvingPhysical Demands ManagementPersonal Protective Equipment Usage

Soft Skills

CommunicationCustomer SatisfactionTeam CollaborationAdaptabilityInterpersonal Skills

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor CertificationDesignated Trainer Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCLIA StandardsCGMPStandard Operating Procedures

About the role

Key responsibilities & impact

Perform any/all tasks within the plasma center and fulfill production employee duties
Supervise donor flow, donor selection, plasma collection, and manufacturing records
Maintain compliance with state and federal regulations, FDA-approved procedures, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation of necessary records
Maintain the facility in a neat and clean condition and ensure equipment remains in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager and/or Assistant Manager with tasks necessary to achieve company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Familiarity and compliance with state and federal regulations
Knowledge of FDA-approved Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures
Ability to perform all tasks within the plasma center
Ability to supervise donor flow, donor selection, plasma collection, and manufacturing records
Ability to maintain accurate documentation and submit accurate reports
Ability to communicate information clearly and understand spoken and written instructions
Ability to work independently and under oral or written guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups
Ability to meet physical demands, including standing, bending, frequent hand movements, light lifting up to 15 lbs and maximum lifting of 50 lbs
Ability to use required personal protective equipment and work around biological fluids, infectious organisms, laboratory equipment, and extreme cold

Benefits

Comp & perks

Equal employment opportunities and consideration consistent with applicable laws