Operations Supervisor

Grifols

. Perform any or all tasks within the plasma center .

Posted 10/23/2026full-timeStonecrest • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing while ensuring compliance with FDA-approved SOPs, OSHA, CLIA, and cGMP regulations. Capable of training staff, maintaining accurate documentation, and fostering positive donor relationships to enhance customer satisfaction.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingCompliance with FDA RegulationsTraining and Supervising Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingDocumentation AccuracyEquipment MaintenanceRegulatory ComplianceBiological Fluid HandlingReport SubmissionSafety ReportingTask Management

Soft Skills

CommunicationCustomer SatisfactionProblem SolvingTeam CollaborationAdaptability

Certifications & Qualifications

Certified PhlebotomistDesignated Trainer

Industry Keywords

FDA-approved SOPsOSHACLIACGMPPlasma Center OperationsDonor Flow SupervisionCompliance RegulationsTraining SessionsManufacturing RecordsBiological Safety

About the role

Key responsibilities & impact

Perform any or all tasks within the plasma center
Fulfill production employee duties and supervise donor flow
Supervise donor selection, plasma collection, and manufacturing records
Maintain compliance with applicable regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Help maintain a clean facility and equipment in good working order
Submit timely and accurate reports to the Center Manager and/or Assistant Manager
Assist with control of center donor funds
Train new employees and retrain current employees
Communicate with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist management with tasks necessary to achieve company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures
Ability to work with biological fluids and potential infectious organisms
Ability to stand for 4 to 6 hours per day and sit for 1 to 2 hours per day
Ability to bend, twist, squat, crouch, reach below shoulder height, and perform frequent hand and foot movements
Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
Hearing acuity essential
Color perception/discrimination and correctable near and far vision requirements
Ability to communicate and understand spoken information
Ability to work independently and follow oral or written instructions
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to communicate sensitive information to diverse groups

Benefits

Comp & perks

Equal employment opportunity protections
Required personal protective equipment provided/required for workplace safety, including protective eyewear, garments, gloves and cold-gear