Patient Access Liaison

Grifols

. Educate prescriber office personnel on the Prolastin Direct program and processes through in-person and virtual interactions .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient support services, reimbursement processes, and specialty pharmacy operations, with a strong ability to build relationships with healthcare professionals and navigate complex insurance requirements.

Highest-signal resume keywords

Patient Support Services ManagementReimbursement ExpertiseSpecialty Pharmacy KnowledgeHealthcare Relationship BuildingPrior Authorization Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication Access ChannelsInsurance Eligibility VerificationReimbursement CoverageAppealing Insurance DenialsFinancial Assistance ProgramsCo-Pay SupportFormulary Exception RequestsClinical Criteria KnowledgeElectronic PA SubmissionLetters of Medical Necessity

Soft Skills

CollaborationIssue ResolutionIndependent WorkCommunicationRelationship Management

Certifications & Qualifications

BA/BS DegreePharmD Preferred

Industry Keywords

Rare DiseaseSpecialty PharmacyPharmaceuticalBiopharmaceuticalHealthcare ProfessionalsPayer PoliciesMarket AccessCross-Functional CollaborationCustomer Relationship ManagementMultistate Territory Coverage

About the role

Key responsibilities & impact

Educate prescriber office personnel on the Prolastin Direct program and processes through in-person and virtual interactions
Manage utilization of patient support services and reimbursement programs in compliance with legal and regulatory requirements
Serve as subject matter expert on reimbursement, access, patient support offerings and pharmacy processes in the assigned geography
Collaborate with the payor team to understand payer policies and facilitate patient access
Educate providers on prior authorization requirements, appeals processes, clinical criteria, electronic PA submission, Letters of Medical Necessity, appeals, step edits, formulary exception requests and related documentation
Increase awareness and understanding of patient support offerings and specialty pharmacy processes
Address patient-specific issues and provide issue resolution across the geography
Collaborate with Hub/SP account management to resolve customer-related issues
Build productive professional relationships with customers in targeted accounts to address market access issues

Requirements

What you’ll need

BA/BS Degree required; advanced degree or PharmD preferred
2 years of rare disease, specialty pharmacy, pharma and/or biopharmaceutical experience
1–2 years of experience calling on field-based customers
Proven ability to build strong relationships with healthcare professionals
Extensive knowledge of medication access channels
Strong functional knowledge of specialty pharmacy, health insurance and benefits
Expert understanding of insurance eligibility benefit verification, prior authorization processes, reimbursement coverage, appealing insurance denials, financial assistance, co-pay support and free product programs
Ability to work independently and within a collaborative cross-functional environment
Ability to travel and cover large multistate territories; >50% travel required
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements

Benefits

Comp & perks

Up to 8% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
Life insurance
PTO
Paid holidays
Up to 5% 401(K) match
Tuition reimbursement
Opportunities for professional growth and career progression