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Grifols

Performance Excellence Manager

Grifols

. Define, document, and update enterprise process standards, playbooks, and operational models .

Posted 9/29/2026full-timeRemote • North Carolina • United StatesSeniorLead💰 $115,561 - $173,341 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Lean Management System practices, process governance, and compliance frameworks, with a strong focus on training and coaching in Continuous Improvement methodologies. Proven ability to lead operational excellence initiatives and drive standardization across multi-site environments.

Highest-signal resume keywords
Six Sigma Black Belt CertificationLean Management System PracticesProcess Governance and ComplianceContinuous Improvement Training DevelopmentOperational Excellence Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process ImprovementStandard WorkGembaA3 Problem SolvingKPI DevelopmentOperational AuditsData-Driven Decision-MakingChange LeadershipTraining FacilitationRoot Cause Analysis
Soft Skills
CoachingFacilitationInterpersonal SkillsOrganizational SkillsCommunication
Certifications & Qualifications
Six Sigma Black Belt
Industry Keywords
Lean PrinciplesOperational GovernanceCompliance FrameworksContinuous Improvement MethodologiesMulti-Site Operations

About the role

Key responsibilities & impact
  • Define, document, and update enterprise process standards, playbooks, and operational models
  • Lead and support Lean Management System practices, including Standard Work, Leader Standard Work, Daily/Tier Management, Visual Management, Gemba, and A3 problem solving
  • Partner with Operations leaders and Continuous Improvement teams to identify operational gaps, reduce variation, improve flow, and sustain improvements
  • Develop and manage compliance frameworks and maturity models for standard-process adoption
  • Evaluate standardized processes and lead ongoing improvement while maintaining consistency and compliance
  • Use operational data and KPIs to identify, assess, plan, and lead process improvement opportunities, productivity improvements, standardization efforts, and cost reduction
  • Assess donor-center processes, metrics, and effectiveness across labor, marketing, customer service, compliance, training, and internal systems
  • Conduct process audits, operational reviews, and gap assessments
  • Design, develop, and facilitate Lean / Continuous Improvement training and capability-building programs
  • Coach leaders and teams in Lean principles, structured problem solving, and improvement methodologies
  • Support train-the-trainer and internal champion development
  • Develop and implement solutions for donor centers with non-conformance to standard models and practices
  • Deliver training, communication, and coaching programs to promote adoption of standard practices
  • Collaborate with Operations, Quality, Training, and Remediation teams on new center openings, integrations, and remediation
  • Identify standardization opportunities within the center network
  • Identify, develop, implement, and monitor KPIs for project outcomes
  • Partner with analytics resources to support data-driven decision-making and improvement initiatives
  • Perform other tasks and assignments as instructed by management

Requirements

What you’ll need
  • 4-year college degree in Business, Education, or Engineering
  • Prior training and certification as a Six Sigma Black Belt in root cause investigations is required
  • Minimum of 8-10+ years in Performance/Operational excellence, operational governance, or process management
  • Proven ability to develop and maintain enterprise standards and compliance frameworks
  • Experience in training or influencing people without authority
  • Must understand principles of process governance and compliance mindset
  • Hands-on experience implementing Lean / Operational Excellence practices in a multi-site operational environment
  • Strong facilitation, coaching, and change leadership skills
  • Experience developing and delivering Lean / Continuous Improvement training
  • Knowledge of safety, quality, and manufacturing programs
  • Understanding of continuous improvement methodologies and ability to implement effective improvement strategies and solutions
  • Excellent interpersonal and organizational skills; ability to handle diverse situations and manage multiple projects
  • Lean mindset and ability to coach people in continuous improvement and standardization methodologies
  • Frequently drives to site locations and travels within the United States; 50-70% travel, with possible international travel
  • Ability to communicate complex information, listen to and understand information, interact with diverse groups, and apply abstract principles to solve complex conceptual issues

Benefits

Comp & perks
  • Up to 15% of the company bonus pool
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • PTO
  • Paid holidays
  • Up to 5% 401(K) match
  • Tuition reimbursement
  • Opportunities for professional growth and career progression
  • Family-like culture