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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and comfort. Proficient in operating automated plasmapheresis machines and adhering to safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Work in Extreme ColdExposure to Biological Fluids
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationAbility to Use Electrical Office and Laboratory EquipmentAbility to Lift 15 lbs., Maximum Lift of 50 lbs.Ability to Stand for 6 to 8 HoursAbility to Make Precise Coordinated Finger Movements
Soft Skills
PatientReliableAbility to Establish Rapport with DonorsAbility to Listen and Understand InformationAbility to Relate Sensitive Information
Tools & Technologies
Personal Protective EquipmentProtective EyewearCold-Gear
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterPlasma-Derived MedicinesDonor HealthDonor ReactionsContaminated Disposable Equipment
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center producing plasma-derived medicines
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Patient and reliable
- Ability to keep donors comfortable and happy
- Exposure to biological fluids with potential exposure to infectious organisms
- Ability to use electrical office and laboratory equipment
- Ability to work in extreme cold below 32 degrees F while working in a plasma freezer
- Ability to use required personal protective equipment, including protective eyewear, garments, gloves and cold-gear
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1-2 hours per day
- Frequent hand movement with the ability to make fast, simple movements of the fingers, hands, and wrists
- Ability to make precise coordinated finger movements to grasp and manipulate objects
- Ability to walk up to 6-8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination; near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
Benefits
Comp & perks- We train for the Phlebotomist role
- Equal employment opportunities and consideration consistent with applicable laws
