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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety standards.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationMonitoring Donor HealthContaminated Equipment DisposalPhysical StaminaHand and Foot Movement Coordination
Soft Skills
PatientReliableAbility to Establish RapportListening SkillsAbility to Relate Sensitive Information
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityPlasma CenterBiological FluidsInfectious OrganismsCustomer Happiness
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness and maintain donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center performing physically demanding duties
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Patient and reliable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination and correctable near and far vision
- Ability to stand for 6 to 8 hours per day
- Ability to perform frequent hand and foot movements and precise coordinated finger, hand and wrist movements
- Ability to lift 15 pounds, with a maximum lift of 50 pounds
- Ability to bend, twist, reach, walk, squat, crouch or sit on heels as required
- Ability to work around biological fluids and infectious organisms
- Ability to work in extreme cold below 32 degrees F
Benefits
Comp & perks- Regular Full-Time employment
- Training provided ("We Train")
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
