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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in donor care services, including phlebotomy and the operation of automated plasmapheresis machines, while ensuring donor health and product quality. Maintains superior customer service standards and adheres to safety protocols in a plasma center environment.
Highest-signal resume keywords
PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensure or CertificationDonor Care
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalHealth and Safety Compliance
Soft Skills
Customer ServiceInterpersonal CommunicationListening SkillsEmpathy
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensure or Certification
Industry Keywords
Donor SuitabilityPlasma CenterBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness and donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor care services
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to stand for 6 to 8 hours per day
- Ability to walk up to 6 to 8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to perform frequent hand, finger, wrist, and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to bend, twist, reach, squat, crouch, or sit on one's heels as required
- Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32 degrees F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Equal employment opportunity protections