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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality. Proficient in operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsDonor Health MonitoringPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalFlexible Schedule AdaptabilityPhysical Endurance for StandingPrecise Hand and Finger MovementLifting and Carrying Weight
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityPlasma CenterBiological Fluids ExposureInfectious Organisms SafetyPersonal Protective Equipment
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center while using required personal protective equipment
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral or written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and finger movement with precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Exposure tolerance for biological fluids, infectious organisms, electrical equipment and extreme cold
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear