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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety standards.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsDonor Health MonitoringAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPhysical EndurancePrecise Hand Coordination
Soft Skills
Establish RapportListening SkillsSensitivity to Diverse GroupsCustomer Happiness Focus
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterPlasma-Derived MedicinesBiological FluidsInfectious OrganismsHealth and Safety Standards
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness and maintain donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center producing plasma-derived medicines for patients
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and foot movement, with precise coordinated finger, hand and wrist movements
- Ability to squat, crouch or sit on heels occasionally
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32°F
Benefits
Comp & perks- We train phlebotomists
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
