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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in donor care services, including phlebotomy and the operation of automated plasmapheresis machines, while ensuring donor health and product quality. Maintains superior customer service standards and effectively communicates sensitive information to diverse groups.
Highest-signal resume keywords
PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensure or CertificationDonor Care Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalBiological Fluid Handling
Soft Skills
Customer ServiceCommunicationListeningRapport Building
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensure or Certification
Industry Keywords
Donor SuitabilityDonor ReactionsProduct QualityConfidentialityFlexible Schedule
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors and ensure customer satisfaction and confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor-care services
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to communicate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and finger movements with precise coordination
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to work in exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to use required personal protective equipment
Benefits
Comp & perks- Flexible schedule
- Training provided ("We Train")
- Equal employment opportunity protections