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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating specialized equipment and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsPlasmapheresis Machine OperationState Licensures or CertificationsBiological-Fluid Exposure SafetyAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Plasmapheresis Machine OperationContaminated Equipment DisposalBiological-Fluid Exposure SafetyAbility to Lift 50 lbsPrecise Coordinated Movements
Soft Skills
Establish Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityCustomer HappinessDonor Reactions MonitoringHealth and Product Quality Monitoring
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with biological-fluid exposure and laboratory equipment
- Stand for 6 to 8 hours per day and may walk up to 6 to 8 hours per day
- Bend and twist neck and waist for 1 to 2 hours per day
- Perform frequent hand and foot movements and occasional squatting, crouching, or sitting on heels
- Work in extreme cold below 32°F in the plasma freezer
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Ability to make fast, simple movements with fingers, hands, and wrists
- Ability to make precise coordinated movements to grasp and manipulate objects
- Hearing acuity essential
- Correctable near and far vision
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
Benefits
Comp & perks- Flexible schedule
- Employer training for phlebotomist role
- Personal protective equipment, including protective eyewear, garments, gloves, and cold-gear