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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Capable of operating automated plasmapheresis machines and adhering to health and safety standards in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsHealth and Safety MonitoringAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalManual DexterityPhysical Stamina
Soft Skills
Interpersonal CommunicationEmpathyActive ListeningRapport BuildingAdaptability
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityBiological FluidsInfectious OrganismsCustomer HappinessConfidentiality
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist and foot movement; precise coordinated movements to grasp and manipulate objects
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements and color perception/discrimination
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32°F
Benefits
Comp & perks- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Training provided ("We Train")