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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsState Licensures or CertificationsAutomated Plasmapheresis Machine OperationDonor Health MonitoringAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Coordinated MovementsAbility to Lift 50 lbs
Soft Skills
Establish Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityPlasma CenterBiological FluidsInfectious OrganismsCustomer Happiness
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with potential exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to walk up to 6-8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to perform frequent hand, finger, wrist and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination requirements
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Professional growth and career progression opportunities
- Personal protective equipment including protective eyewear, garments, gloves and cold-gear
