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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and adhering to safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Lift 50 lbs.Ability to Work Flexible Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Hand CoordinationAbility to Lift 50 lbs.
Soft Skills
Establish Rapport with DonorsComprehend Oral and Written InstructionsListen and Understand InformationRelate Sensitive InformationCustomer Happiness Focus
Tools & Technologies
Electrical Office EquipmentLaboratory EquipmentPlasma Freezer
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsDonor ReactionsCustomer Service
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with potential exposure to biological fluids and infectious organisms
- Work with electrical office and laboratory equipment and in extreme cold below 32°F in the plasma freezer
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1-2 hours per day
- Frequent hand movement of both hands and ability to make fast, simple movements of the fingers, hands, and wrists
- Ability to make precise coordinated movements of the fingers to grasp and manipulate objects
- Frequent foot movement; may infrequently squat, crouch or sit on one's heels
- Ability to walk up to 6-8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination; near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- We train for the Phlebotomist role
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
