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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalBiological Fluid HandlingPrecise Coordinated Movements
Soft Skills
Rapport BuildingEffective CommunicationListening Skills
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor SuitabilityCustomer HappinessInfectious OrganismsBiological Fluids
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold in the plasma freezer
- Perform duties while standing, walking, bending, twisting, reaching, and occasionally squatting or crouching
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to communicate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to perform frequent hand and finger movements and precise coordinated movements
- Ability to walk up to 6 to 8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements and color perception/discrimination
Benefits
Comp & perks- Training provided ('We Train')
- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear
- Equal employment opportunity protections
