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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety standards.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Lift 50 lbs.Ability to Stand for 6 to 8 Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Finger MovementsAbility to Lift 50 lbs.
Soft Skills
Establish Rapport with DonorsRespond to Donor ReactionsComprehend Oral and Written InstructionsRelate Sensitive Information
Tools & Technologies
Plasmapheresis MachinesLaboratory Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityCustomer HappinessBiological FluidsInfectious OrganismsHealth and Safety Standards
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F in the plasma freezer
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and ability to make fast, simple movements of the fingers, hands and wrists
- Ability to make precise coordinated finger movements to grasp and manipulate objects
- Frequent foot movement; ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Flexible schedule
- Training provided ("We Train")
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear