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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and product quality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationAbility to Lift 50 lbs.Precise Coordinated MovementsBending and TwistingMonitoring Donor HealthDisconnecting Contaminated EquipmentPerforming Foot MovementsColor PerceptionHearing AcuityVision Correction
Soft Skills
Establishing RapportListening SkillsUnderstanding Sensitive InformationCustomer Satisfaction FocusFlexibility
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor SuitabilityBiological FluidsInfectious OrganismsHealth and Safety Protocols
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer satisfaction and confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work standing for 6–8 hours per day and walk up to 6–8 hours per day
- Perform bending and twisting of the neck and waist for 1–2 hours per day
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to make fast, simple finger, hand, and wrist movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to perform frequent foot movement and occasional squatting, crouching, or sitting on one's heels
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F
Benefits
Comp & perks- Training provided ('We Train')
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear
- Equal employment opportunity protections
