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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Proficient in operating automated plasmapheresis machines and adhering to health and safety standards in a biological environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis OperationState Licensures or CertificationsHealth and Safety ComplianceAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis OperationDonor MonitoringContaminated Equipment DisposalHand and Finger CoordinationLifting and Physical Endurance
Soft Skills
Rapport BuildingListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityCustomer HappinessBiological FluidsInfectious OrganismsHealth and Product Quality
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Ability to perform frequent hand and finger movements and precise coordinated movements
- Ability to stand for 6 to 8 hours per day and walk up to 6 to 8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Hearing acuity essential
- Color perception/discrimination and correctable near and far vision requirements
Benefits
Comp & perks- Regular full-time employment
- Training provided (“We Train”)
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
