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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy and donor-care services while ensuring superior customer service and maintaining donor confidentiality. Capable of operating automated plasmapheresis machines and adhering to health and safety standards in a plasma center environment.
Highest-signal resume keywords
PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensures or CertificationsDonor Health Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalFlexible Schedule Adaptability
Soft Skills
Customer ServiceRapport BuildingListening SkillsSensitivity to Diverse GroupsInstruction Comprehension
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor Care ServicesPlasma CenterBiological Fluids ExposureInfectious Organisms ExposureHealth and Safety Standards
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor-care services
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand spoken information
- Ability to perform according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand and finger movements and precise coordinated movements
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Exposure tolerance for biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment including protective eyewear, garments, gloves and cold-gear