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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Proficient in operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsHealth and Safety ProtocolsAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationContaminated Equipment DisposalMonitoring Donor HealthHandling Donor ReactionsLifting Up to 50 lbs
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer HappinessFlexible Schedule
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold in the plasma freezer
- Use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to perform within the guidance of oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1-2 hours per day
- Frequent hand movement of both hands and ability to make fast, simple movements of the fingers, hands, and wrists
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Personal protective equipment required
Benefits
Comp & perks- Equal employment opportunities without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability
