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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy and donor care while ensuring donor confidentiality and product quality. Capable of operating automated plasmapheresis machines and adhering to superior customer service standards.
Highest-signal resume keywords
PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensure or CertificationDonor Care Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis Machine OperationDonor MonitoringContaminated Equipment DisposalHealth and Product Quality Monitoring
Soft Skills
Customer ServiceRapport BuildingListening SkillsCommunication Skills
Certifications & Qualifications
State Licensure or Certification
Industry Keywords
Donor SuitabilityBiological FluidsInfectious OrganismsCustomer HappinessFlexible Schedule
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor-care support
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Ability to make fast, simple movements of the fingers, hands, and wrists
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
- Ability to work in exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32 degrees F
Benefits
Comp & perks- We Train
- Equal employment opportunities
- Personal protective equipment required, including protective eyewear, garments, gloves and cold-gear
