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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy and donor monitoring while ensuring superior customer service and donor confidentiality. Capable of operating automated plasmapheresis machines and adhering to safety protocols in a physically demanding environment.
Highest-signal resume keywords
PhlebotomyAutomated Plasmapheresis Machine OperationCustomer ServiceState Licensures or CertificationsDonor Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis Machine OperationBiological Fluid HandlingInfection ControlEquipment Operation
Soft Skills
Customer ServicePatient and ReliableEffective CommunicationRapport BuildingListening Skills
Tools & Technologies
Personal Protective EquipmentLaboratory Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityDonor HealthProduct QualityConfidentialityFlexible Schedule
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer satisfaction while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Perform phlebotomy and plasma-center work in a standing, physically demanding environment
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Patient and reliable, with commitment to donor comfort and satisfaction
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Ability to stand for 6 to 8 hours per day
- Ability to walk up to 6 to 8 hours per day
- Ability to perform frequent hand and foot movements and precise coordinated finger, hand and wrist movements
- Ability to bend and twist neck and waist for 1 to 2 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- May need to squat, crouch or sit on heels
- Ability to work with biological fluids, infectious organisms, electrical office/laboratory equipment, and temperatures below 32°F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Regular Full-Time employment
- Training provided (“We Train”)
- Equal employment opportunities
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
