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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in phlebotomy and donor-care services while ensuring donor health and product quality. Possesses strong customer service skills and the ability to handle sensitive information with confidentiality.
Highest-signal resume keywords
PhlebotomyCustomer ServiceAutomated Plasmapheresis OperationState Licensure or CertificationDonor Health Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated Plasmapheresis OperationDonor Health MonitoringContaminated Equipment DisposalFlexible Schedule Adaptability
Soft Skills
Customer ServiceRapport BuildingListening SkillsSensitivity to Diverse Groups
Tools & Technologies
Automated Plasmapheresis MachinesPersonal Protective Equipment
Certifications & Qualifications
State Licensure or Certification
Industry Keywords
Donor Care ServicesBiological Fluids ExposureInfectious Organisms SafetyCustomer HappinessHealth and Safety Standards
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure customer happiness while ensuring donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor-care services
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand spoken information and ideas
- Ability to perform tasks according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Frequent hand movement and ability to make fast, simple movements of the fingers, hands and wrists
- Ability to make precise coordinated finger movements to grasp and manipulate objects
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to work standing for 6 to 8 hours per day and walk up to 6 to 8 hours per day
- Ability to work in exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32 degrees F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear