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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and safety. Capable of operating automated plasmapheresis machines and adhering to health protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPrecise Finger and Hand MovementsAbility to Lift 50 lbs
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Tools & Technologies
Laboratory EquipmentPlasma Freezer
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityBiological FluidsInfectious OrganismsCustomer Happiness
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with exposure to biological fluids, infectious organisms, laboratory equipment and extreme cold in the plasma freezer
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to make precise coordinated finger, hand and wrist movements
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to stand for 6 to 8 hours per day and walk up to 6 to 8 hours per day
- Ability to bend, twist, reach, squat, crouch or sit on one's heels as required
Benefits
Comp & perks- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Training provided ("We Train")