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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in phlebotomy and donor-care services while ensuring donor health and product quality. Capable of operating automated plasmapheresis machines and adhering to superior customer service standards in a plasma center environment.
Highest-signal resume keywords
Phlebotomy SkillsAutomated Plasmapheresis OperationCustomer Service ExcellenceState Licensure or CertificationHealth and Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PhlebotomyAutomated PlasmapheresisDonor MonitoringEquipment OperationContaminated Equipment Disposal
Soft Skills
Customer SatisfactionEffective CommunicationEmpathyListening Skills
Tools & Technologies
Plasmapheresis MachinesPersonal Protective Equipment
Certifications & Qualifications
State Licensure or Certification
Industry Keywords
Donor SuitabilityBiological FluidsInfectious OrganismsHealth StandardsCustomer Service Standards
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer satisfaction and confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center providing phlebotomy and donor-care services
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist, and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to wear required personal protective equipment
Benefits
Comp & perks- Flexible schedule
- Training provided ("We Train")
- Equal employment opportunity protections