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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and health. Capable of operating automated plasmapheresis machines and adhering to safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsAbility to Work in Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationMonitoring Donor HealthContaminated Equipment DisposalHand and Finger MovementsLifting 15 lbs. Routinely
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityPlasma CenterBiological FluidsInfectious OrganismsCustomer Happiness
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to relate sensitive information to diverse groups
- Ability to perform frequent hand and finger movements and precise coordinated movements
- Ability to stand for 6 to 8 hours per day and walk up to 6 to 8 hours per day
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and temperatures below 32°F
- Hearing acuity essential
- Correctable near and far vision requirements and color perception/discrimination
Benefits
Comp & perks- Regular part-time employment
- Training provided ("We Train")
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
