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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and safety in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsDonor Health MonitoringAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationDonor Health MonitoringContaminated Equipment DisposalPhysical EnduranceManual Dexterity
Soft Skills
Customer ServiceInterpersonal CommunicationListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityPlasma Center EnvironmentBiological FluidsInfectious OrganismsHealth and Safety Protocols
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand and wrist movements
- Ability to perform frequent foot movement and walk up to 6–8 hours per day
- Ability to lift 15 lbs. and maximum of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Correctable near and far vision and color perception/discrimination requirements
Benefits
Comp & perks- Regular Part-Time employment
- Training provided ("We Train")
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
