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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and adhering to safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis OperationState Licensures or CertificationsBiological Fluid SafetyPersonal Protective Equipment Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis OperationElectrical Office Equipment UseLaboratory Equipment UseBiological Fluid SafetyDonor Health Monitoring
Soft Skills
Rapport BuildingListening SkillsCommunication Skills
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityInfectious OrganismsPersonal Protective EquipmentCustomer Happiness
About the role
Key responsibilities & impact- Assist in determining the suitability of donors
- Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to work in a plasma center with exposure to biological fluids and infectious organisms
- Ability to use electrical office and laboratory equipment
- Ability to work in extreme cold below 32 degrees F while working in a plasma freezer
- Ability to wear required personal protective equipment, including protective eyewear, garments, gloves and cold-gear
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1-2 hours per day
- Frequent hand movement and precise coordinated finger, hand and wrist movements
- Frequent foot movement; ability to squat, crouch or sit on one's heels when required
- Ability to walk up to 6-8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression