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About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to work in a plasma center with exposure to biological fluids and infectious organisms
- Ability to work around electrical office and laboratory equipment
- Ability to work in extreme cold below 32°F in a plasma freezer
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Frequent foot movement; ability to squat, crouch, or sit on heels when needed
- Ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to reach below shoulder height
- Essential hearing acuity
- Correctable near and far vision to 20/30 in one eye and 20/100 in the other eye
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Flexible schedule
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear
- Equal employment opportunity protections
