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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols in a dynamic environment.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationMonitoring Donor HealthContaminated Equipment DisposalUnderstanding of Biological FluidsAbility to Lift 50 lbs
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive InformationCustomer Happiness Focus
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityDonor ReactionsProduct QualityFlexible ScheduleHealth and Safety Protocols
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness and maintain donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to stand for 6 to 8 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Frequent foot movement; ability to walk up to 6–8 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision
- Ability to work around biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to wear required personal protective equipment
Benefits
Comp & perks- Regular full-time employment
- Training provided ("Phlebotomist – We Train")
