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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating specialized equipment and adhering to health and safety protocols.
Highest-signal resume keywords
Customer Service StandardsPlasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow InstructionsPhysical Stamina and Dexterity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Plasmapheresis Machine OperationContaminated Equipment DisposalMonitoring Donor HealthPrecise Hand and Wrist MovementsAbility to Lift 50 lbs
Soft Skills
Establishing Rapport with DonorsListening and UnderstandingRelating Sensitive Information
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityBiological FluidsInfectious OrganismsCustomer HappinessFlexible Schedule
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
- Respond to and assist with handling donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
- Use required personal protective equipment
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and in the other eye to 20/100
- Ability to perform precise coordinated finger, hand and wrist movements
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Ability to stand 6 to 8 hours per day and walk up to 6 to 8 hours per day
Benefits
Comp & perks- Training provided ("We Train")
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Equal employment opportunity protections
