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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring donor safety and confidentiality in a plasma center environment. Capable of operating automated plasmapheresis machines and adhering to safety protocols while managing donor interactions.
Highest-signal resume keywords
Customer Service StandardsAutomated Plasmapheresis Machine OperationState Licensures or CertificationsAbility to Follow Oral and Written InstructionsAbility to Work in a Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automated Plasmapheresis Machine OperationMonitoring Donor HealthDisconnecting Contaminated EquipmentPerforming Precise Coordinated MovementsLifting Up to 50 Pounds
Soft Skills
Establishing Rapport with DonorsListening and Understanding Spoken InformationRelating Sensitive Information to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Donor SuitabilityCustomer SatisfactionOccupational SafetyBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Assist in determining donor suitability
- Establish rapport with donors to ensure customer satisfaction and maintain donor confidentiality
- Respond to and assist with donor reactions
- Monitor donors and equipment to ensure donor health and product quality
- Set up, disconnect, and operate automated plasmapheresis machines
- Disconnect and dispose of contaminated disposable equipment
- Work in a plasma center while following occupational safety and protective-equipment requirements
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to work standing for 6 to 8 hours per day
- Ability to perform frequent hand, finger, wrist, and foot movements
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to walk up to 6 to 8 hours per day
- Ability to lift 15 pounds, with a maximum lift of 50 pounds
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Benefits
Comp & perks- Training provided ("Phlebotomist – We Train")
- Regular part-time employment
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Equal employment opportunity protections
