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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing plasma donation center operations, ensuring compliance with FDA-approved SOPs, OSHA, CLIA, and cGMP regulations while fostering a productive workforce environment. Proven ability to oversee staffing, training, quality goals, and operational efficiency to meet organizational targets.
Highest-signal resume keywords
Plasma Collection ManagementRegulatory Compliance (FDA, OSHA, CLIA, cGMP)Staff Training and DevelopmentOperational EfficiencyBudget Preparation and Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality KPI ManagementProcess ImprovementInventory ManagementStaffing ProjectionsPersonnel Functions ManagementOperational Changes ImplementationCommunity RepresentationPublic RelationsMarketing Campaign DevelopmentEquipment Management
Soft Skills
Workforce Morale BuildingEmployee DevelopmentCustomer Satisfaction FocusStrategic DirectionEffective Communication
Industry Keywords
Clinical ExperienceCGMP Regulated EnvironmentPlasma or Whole Blood ExperienceBachelor’s Degree in Science, Business, Nursing, or FinanceSupervisory Experience
About the role
Key responsibilities & impact- Meet quarterly goals, staffing and labor-efficiency standards, cost-per-liter targets, and Quality KPI goals
- Create an organizational environment that supports workforce morale and productivity
- Operate the plasma donation center and manage employees and operations ethically and effectively
- Manage staff training, quality goals, operational changes, and center efficiency
- Monitor and evaluate operations and implement process-improvement action plans
- Manage headcount and provide staffing projections to regional management
- Direct hiring, work assignments, employee development, training, discipline, termination, and personnel records
- Provide strategic direction and planning
- Oversee donor selection, plasma collection, shipment, and records through the Assistant Manager
- Ensure production employees are adequately trained and tasks meet company standards
- Maintain inventory of goods and supplies and oversee ordering
- Maintain facility cleanliness and equipment condition
- Manage freezers, plasma shipments, equipment failures, and freezer alarms
- Develop community representation, public relations, and marketing campaigns to attract and retain donors
- Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
- Direct management and Training and Quality staff to meet training and quality goals
- Build donor rapport and support long-term donation and customer satisfaction
- Prepare annual budgets with divisional/corporate management and achieve production and quality targets within the agreed cost structure
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Minimum of 3 years of related experience in clinical or general business experience
- Supervisory experience preferred but not required
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Familiarity with state and federal regulations, FDA-approved Standard Operating Procedures, OSHA, CLIA, and cGMP
- Ability to manage staffing, personnel functions, training, quality, inventory, equipment, and operations
Benefits
Comp & perks- Equal employment opportunities
- Regular full-time employment
