Plasma Center Operations Supervisor

Grifols

. Serve as acting leader in the Center Manager's absence .

Posted 9/28/2026full-timeLancaster • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor operations management, including compliance with FDA-approved SOPs, OSHA, and CLIA regulations. Proficient in phlebotomy, donor processing, and effective team leadership in a high-volume medical environment.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Technician CertificationPlasma Processing CertificationCPR CertificationOperational Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingInventory ManagementSOP ComplianceQuality ControlDocumentation AccuracyOperational PlanningStaff SchedulingEquipment Maintenance

Soft Skills

Team LeadershipCommunicationProblem SolvingCoachingAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCLIA StandardsCGMPHigh-Volume Medical OperationsDonor Flow SupervisionOperational TargetsBiological Fluids SafetyOccupational DemandsStaff Training

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager's absence
Perform all tasks within the plasma center, including production employee duties and donor-flow supervision
Oversee donor operations and supervise operations supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Monitor and adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reports
Maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to perform the physical and sensory demands described in the Occupational Demands Form, including standing, lifting, bending, fine motor movements, and exposure to biological fluids and extreme cold

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities in accordance with applicable laws