Plasma Center Operations Supervisor

Grifols

. Serve as acting leader in the absence of the Center Manager .

Posted 9/23/2026full-timeEdinburg • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor processing, phlebotomy, and compliance with regulatory standards, while effectively managing operations and staff in a high-volume medical environment. Proficient in scheduling, inventory management, and maintaining quality and safety protocols.

Highest-signal resume keywords

Phlebotomy CertificationDonor Processing ExperienceRegulatory Compliance KnowledgeStaff Supervision and TrainingOperational Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingSOP UnderstandingInventory ManagementQuality ControlDocumentation AccuracyOperational PlanningEquipment MaintenanceSafety Protocols

Soft Skills

TeamworkCommunicationProblem-SolvingCoachingAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCLIA StandardsCGMPHigh-Volume Medical Operations

About the role

Key responsibilities & impact

Serve as acting leader in the absence of the Center Manager
Oversee daily donor-floor operations and supervise operations supervisors and donor-center staff
Coordinate staffing, task assignments, break schedules, and coaching during shifts
Create employee schedules to accommodate donor cycles
Adjust inventory levels and submit vendor orders for goods and supplies
Inform the Center Manager of center irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reports
Maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Communicate with other service areas to ensure documentation and quality
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma-center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible scheduling to meet business needs
Ability to perform in a highly regulated, operations-intensive, high-volume medical business
Ability to meet physical and occupational demands, including standing, lifting, bending, exposure to biological fluids and extreme cold, and use of personal protective equipment
Directly related experience or a combination of directly related education, experience, and/or competencies may be considered in place of stated requirements

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities without regard to protected characteristics