Plasma Center Operations Supervisor

Grifols

. Serve as acting leader in the Center Manager’s absence when assigned .

Posted 9/23/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor operations management, including phlebotomy, plasma processing, and compliance with regulatory standards. Capable of leading teams, coordinating staffing, and ensuring quality and productivity in a high-volume medical environment.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Technician CertificationPlasma Processing ExperienceRegulatory Compliance KnowledgeStaff Supervision and Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingSOP ComplianceInventory ManagementOperational PlanningDocumentation AccuracyQuality AssuranceEquipment MaintenanceReport Submission

Soft Skills

TeamworkCommunicationProblem-SolvingCoachingAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPHigh-Volume Medical Business

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager’s absence when assigned
Perform any/all plasma-center tasks, including production-employee duties and donor-flow supervision
Oversee donor operations and supervise operation supervisors and donor-center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Monitor and adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate and thorough documentation
Maintain facility cleanliness and equipment condition
Submit timely and accurate reports
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas to ensure documentation and quality
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma-center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Bilingual skills where applicable
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet physical, sensory, PPE, lifting, standing, and environmental demands of plasma-center work
Directly related experience or a combination of directly related education, experience, and/or competencies may be considered in place of stated requirements

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities without regard to protected characteristics