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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and troubleshooting skills while maintaining superior customer service standards. Capable of handling biological materials and performing tasks in extreme temperatures with attention to detail and adherence to quality standards.
Highest-signal resume keywords
High School Diploma or GEDSuperior Customer Service StandardsOrganizational SkillsAbility to Handle Biological FluidsAbility to Lift Up to 50 lbs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sample Collection and ProcessingProduct Weight RecordingLabeling and Packing SamplesInventory ControlEquipment Monitoring
Soft Skills
Communication SkillsTroubleshooting Skills
Industry Keywords
Biological Fluids HandlingQuality StandardsShipping PreparationTemperature ControlDonor File Maintenance
About the role
Key responsibilities & impact- Collect and process donor samples for processing and testing
- Record product and sample weights
- Label samples and freeze units for final packing within the required timeframe
- Pack units for final shipment
- Pack samples and prepare shipping boxes for shipment to the testing laboratory
- Monitor stored products
- Report equipment working conditions
- Maintain accurate donor files
- Support shipping and inventory control
- Maintain active communication and quality standards
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Great organizational, computer, and troubleshooting skills
- Ability to work in extreme temperatures, including cold below 32°F
- Ability to handle exposure to biological fluids and potential infectious organisms
- Ability to stand for 4 to 6 hours per day
- Ability to bend and twist neck and waist for 1–2 hours per day
- Frequent hand, finger, wrist, and foot movement
- Ability to make precise coordinated finger movements to grasp and manipulate objects
- Ability to squat, crouch, or sit on heels occasionally
- Ability to walk up to 1–2 hours per day
- Ability to lift 15 lbs occasionally, 25–35 lbs for 1–2 hours per day, and up to 50 lbs maximum
- Ability to reach below shoulder height
- Essential hearing acuity
- Color perception/discrimination and correctable near and far vision
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Must perform tasks according to oral and written instructions
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Professional growth and career progression opportunities
- Personal protective equipment provided/required for the role