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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in quality assurance processes, compliance with cGMP regulations, and effective training methodologies. Capable of conducting thorough documentation reviews and root-cause analyses to ensure product quality and donor safety.
Highest-signal resume keywords
Quality AssuranceCGMP ComplianceRoot-Cause AnalysisDonor Center Technician CertificationDocumentation Review
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ControlRoot-Cause AnalysisDocumentation ReviewMathematics KnowledgeCGMP UnderstandingSOP ComplianceProduct Release ActivitiesTraining Record MaintenanceBiological Fluid HandlingEquipment Inspection
Soft Skills
Organizational SkillsProblem-Solving SkillsAttention to Detail
Tools & Technologies
Laboratory EquipmentPersonal Protective Equipment
Certifications & Qualifications
Donor Center Technician Certification
Industry Keywords
FDA RegulationsQuality SystemsAdverse Event ReportingPlasmapheresis EventsTraining Observations
About the role
Key responsibilities & impact- Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
- Review equipment quality-control and maintenance records weekly
- Document, investigate, and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
- Inspect and release incoming supplies; investigate and report supplies that do not meet specifications
- Review documentation for unsuitable test results
- Ensure compliance with cGMP regulations, SOPs, and regulatory requirements
- Perform product release activities
- Review lookback information and documentation
- Review waste shipment documentation
- Review unexpected plasmapheresis events and electronic donor chart exceptions
- Review donor deferral notifications from competitor centers
- Review plasma processing documentation for freezing, storage, and handling
- Create, maintain, and audit training records and files
- Conduct employee training observations and required training activities
- Review monthly trending reports and donor adverse-event reports
- Conduct training addressing corrective and preventive measures
- Occasionally review and approve deferred donor reinstatement activities and assist with internal donor-center audits when the Quality Systems Manager is absent
- Communicate issues noted during reviews to the CQM
Requirements
What you’ll need- High school diploma or GED
- Typically no previous related experience required
- Donor Center Technician certification must be maintained
- Obtain state licensures or certifications if applicable
- Ability to understand FDA regulations
- Knowledge of mathematics
- Computer proficiency
- Ability to work flexible schedules to meet business needs
- Ability to understand and follow SOPs and protocols
- Basic understanding of cGMP and quality systems
- Strong organizational, problem-solving, and attention-to-detail skills
- Ability to review documentation for accuracy and perform employee observations
- Ability to sit and review documentation for 4–6 hours per day and stand 2–4 hours per day
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity and correctable near/far vision requirements
- Ability to work with biological fluids, infectious organisms, electrical/laboratory equipment, and extreme cold below 32°F
- Ability to use required personal protective equipment
Benefits
Comp & perks- Up to 5% company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(k) match
- Tuition reimbursement
- Professional growth and career progression opportunities
- Personal protective equipment provided/required
