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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in quality assurance processes, compliance with cGMP regulations, and effective training methodologies. Capable of conducting thorough documentation reviews and root-cause analysis to ensure product quality and donor safety.
Highest-signal resume keywords
Quality AssuranceCGMP ComplianceRoot-Cause AnalysisDonor Center Technician CertificationInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Documentation ReviewQuality ControlMathematics ProficiencySOP UnderstandingQuality Systems Knowledge
Soft Skills
Organizational SkillsAttention to DetailProblem-Solving SkillsIntegrityCommunication Skills
Tools & Technologies
Electronic Donor ChartTraining Records Management
Certifications & Qualifications
Donor Center Technician Certification
Industry Keywords
FDA RegulationsQuality SpecificationsTraining ObservationsAdverse-Event ReportsPlasmapheresis Events
About the role
Key responsibilities & impact- Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
- Complete weekly reviews of equipment QC and maintenance records
- Document, investigate and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
- Inspect and release incoming supplies; investigate and report supplies that do not meet quality specifications
- Perform documentation reviews for unsuitable test results
- Ensure compliance with cGMP regulations, SOPs and regulatory requirements
- Perform all product release activities
- Review lookback information and documentation
- Review waste shipment documentation
- Review unexpected plasmapheresis events and related electronic donor chart documentation
- Review electronic donor chart exceptions affecting donor eligibility, donor safety or product quality
- Review donor deferral notifications from competitor centers
- Review plasma processing documentation for proper freezing, storage and handling
- Create, maintain and audit training records and files
- Perform employee training observations to verify competency before independent work
- Conduct training for Center Notifications, Corporate Directives, SOP changes and initial SOP implementations
- Review and approve deferred donor reinstatement activities when the Quality Systems Manager is absent
- Assist with internal donor center audits when the Quality Systems Manager is absent
- Review monthly trending reports
- Review donor adverse-event reports and related documentation
- Conduct training addressing donor center corrective and preventive measures
- Communicate review issues to the CQM
Requirements
What you’ll need- High school diploma or GED
- Obtains state licensures or certifications if applicable
- Typically requires no previous related experience
- Developing command of interpersonal communication, organizational and problem-solving skills
- Ability to understand FDA regulations
- Strong integrity and commitment to quality and compliance
- Good knowledge of mathematics
- Legible handwriting
- Proficiency with computers
- Ability to work flexible scheduling to meet business needs
- Ability to understand and follow SOPs and protocols
- Basic understanding of cGMP and quality systems
- Organizational skills and attention to detail
- Ability to sit and review documentation for accuracy for 4 to 6 hours per day
- Ability to stand for 2 to 4 hours per day
- Ability to bend and twist the neck for 2 to 4 hours per day
- Ability to make precise coordinated finger, hand and wrist movements
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to communicate and understand spoken information
- Ability to work independently with little guidance
- Ability to perform a wide range of tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Must be certified and maintain certification as a Donor Center Technician
Benefits
Comp & perks- Regular Full-Time employment
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
