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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in quality assurance processes, including cGMP compliance, documentation review, and root-cause analysis. Capable of conducting training and ensuring adherence to regulatory requirements while maintaining high standards of quality and safety.
Highest-signal resume keywords
Quality AssuranceCGMP ComplianceRoot-Cause AnalysisDonor Center Technician CertificationSOP Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ControlDocumentation ReviewMathematics ProficiencyBiological Fluids HandlingLaboratory Equipment Use
Soft Skills
Interpersonal CommunicationOrganizational SkillsProblem-Solving SkillsAttention to Detail
Tools & Technologies
Quality SystemsTraining Records Management
Certifications & Qualifications
Donor Center Technician Certification
Industry Keywords
FDA RegulationsCGMPSOPsQuality ComplianceDonor Safety
About the role
Key responsibilities & impact- Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
- Complete weekly reviews of equipment QC and maintenance records
- Document, investigate and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
- Inspect and release incoming supplies
- Investigate and report supplies that do not meet quality specifications before use
- Perform documentation review for unsuitable test results
- Assist the Quality Systems Manager in ensuring cGMP regulations, SOPs and regulatory requirements are followed
- Perform all product release activities
- Review lookback information and documentation
- Review waste shipment documentation
- Review unexpected plasmapheresis events and related donor documentation
- Review electronic donor chart exceptions affecting donor eligibility, donor safety or product quality
- Review donor deferral notifications from competitor centers
- Review plasma processing documentation for proper freezing, storage and handling
- Create, maintain and audit training records and files
- Perform employee training observations to verify staff competency before independent work
- Conduct required training for Center Notifications, Corporate Directives, SOP changes and initial SOP implementations
- When the Quality Systems Manager is absent, review and approve deferred donor reinstatement activities
- Assist with completion of the internal donor center audit
- Review monthly trending reports
- Review donor adverse-event reports and related documentation
- Conduct training addressing donor center corrective and preventive measures
- Communicate issues identified during reviews to the CQM
Requirements
What you’ll need- High school diploma or GED
- Typically requires no previous related experience
- Must obtain state licensures or certifications if applicable
- Certified and maintains certification as a Donor Center Technician
- Developing command of interpersonal communication, organizational and problem-solving skills
- Ability to understand FDA regulations
- Strong integrity and commitment to quality and compliance
- Good knowledge of mathematics
- Legible handwriting
- Proficiency with computers
- Ability to work flexible scheduling to meet business needs
- Ability to understand and follow SOPs and protocols
- Basic understanding of cGMP and quality systems
- Ability to spend hours sitting and reviewing documentation for accuracy
- Good organizational skills and attention to detail
- Ability to perform primary responsibilities of the Quality Associate role proficiently
- Ability to work with biological fluids, laboratory equipment and extreme cold conditions
- Ability to lift 15 pounds, with a maximum lift of 50 pounds
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to communicate and understand spoken information
- Ability to work independently with little guidance
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Equal employment opportunities and consideration consistent with applicable laws
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
