Quality Systems Associate

Grifols

. Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager .

Posted 11/4/2026full-timeHattiesburg • Mississippi • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in quality assurance processes, compliance with cGMP regulations, and effective training methodologies. Capable of conducting thorough documentation reviews and root-cause analysis to ensure product quality and donor safety.

Highest-signal resume keywords

Quality AssuranceCGMP ComplianceRoot-Cause AnalysisDonor Center Technician CertificationInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ControlDocumentation ReviewMathematics ProficiencySOP UnderstandingTraining ObservationEquipment InspectionRoot-Cause AnalysisRegulatory ComplianceData AnalysisProduct Release Activities

Soft Skills

Organizational SkillsAttention to DetailProblem-Solving SkillsIntegrityCommunication Skills

Tools & Technologies

Quality SystemsElectronic Donor Chart DocumentationTraining Records Management

Certifications & Qualifications

Donor Center Technician Certification

Industry Keywords

CGMPFDA RegulationsPlasma Center OperationsBiological Fluids SafetyQuality Specifications

About the role

Key responsibilities & impact

Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
Complete weekly reviews of equipment QC and maintenance records
Document, investigate, and perform root-cause analysis for deviations and customer complaints related to product quality and donor safety
Inspect and release incoming supplies; investigate and report supplies that fail quality specifications
Perform documentation reviews for unsuitable test results
Ensure compliance with cGMP regulations, SOPs, and regulatory requirements
Perform all product release activities
Review lookback information and documentation
Review waste shipment documentation
Review unexpected plasmapheresis events and related electronic donor chart documentation
Review donor chart exceptions affecting donor eligibility, donor safety, or product quality
Review donor deferral notifications from competitor centers
Review plasma processing documentation for proper freezing, storage, and handling
Create, maintain, and audit training records and files
Conduct employee training observations to verify competency before independent work
Conduct required training for center notifications, corporate directives, SOP changes, and initial SOP implementations
When the Quality Systems Manager is absent, review and approve deferred donor reinstatement activities and assist with internal donor center audits
Review monthly trending reports and donor adverse event reports
Conduct training addressing donor center corrective and preventive measures

Requirements

What you’ll need

High school diploma or GED
Typically requires no previous related experience
Must obtain state licensures or certifications if applicable
Developing command of interpersonal communication, organizational, and problem-solving skills
Ability to understand FDA regulations
Strong integrity and commitment to quality and compliance
Good knowledge of mathematics
Proficiency with computers
Ability to work flexible scheduling to meet business needs
Ability to understand and follow SOPs and protocols
Basic understanding of cGMP and quality systems
Ability to spend hours sitting and reviewing documentation for accuracy
Good organizational skills and attention to detail
Certified and maintains certification as a Donor Center Technician
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
Ability to perform required sitting, standing, bending, twisting, hand movements, foot movements, squatting/crouching, and lifting up to 50 lbs
Hearing acuity, color perception/discrimination, and correctable near and far vision requirements
Ability to communicate and understand spoken information
Ability to work independently with little guidance
Ability to perform a wide range of tasks under variable demands and changing conditions
Ability to relate sensitive information to diverse groups

Benefits

Comp & perks

Equal employment opportunities and consideration consistent with applicable laws
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold-gear