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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in quality assurance processes, compliance with cGMP regulations, and effective training methodologies. Capable of conducting root-cause analysis and maintaining accurate documentation while ensuring donor safety and product quality.
Highest-signal resume keywords
CGMP ComplianceQuality AssuranceRoot-Cause AnalysisDonor Center Technician CertificationInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality SystemsDocumentation ReviewMathematics ProficiencySOP UnderstandingBiological Fluids Handling
Soft Skills
Organizational SkillsProblem-Solving SkillsAttention to DetailEffective CommunicationIndependence
Tools & Technologies
Computer Proficiency
Certifications & Qualifications
Donor Center Technician Certification
Industry Keywords
FDA RegulationsQuality ComplianceTraining RecordsPlasma ProcessingAdverse Event Reporting
About the role
Key responsibilities & impact- Perform quality assurance and training functions under the direct supervision of the Quality Systems Manager
- Review equipment QC and maintenance records weekly
- Document, investigate and perform root-cause analysis for deviations and customer complaints related to product quality or donor safety
- Inspect and release incoming supplies and investigate supplies that do not meet quality specifications
- Review documentation for unsuitable test results
- Ensure compliance with cGMP regulations, SOPs and regulatory requirements
- Perform all product release activities
- Review lookback information and documentation
- Review waste shipment documentation
- Review unexpected plasmapheresis events and electronic donor chart exceptions
- Review donor deferral notifications from competitor centers
- Review plasma processing documentation for freezing, storage and handling
- Create, maintain and audit training records and files
- Perform employee training observations to confirm competency
- Conduct training for Center Notifications, Corporate Directives, SOP changes and initial SOP implementations
- When the Quality Systems Manager is absent, review and approve deferred donor reinstatement activities and assist with internal donor center audits
- Review monthly trending reports and donor adverse event reports
- Conduct training addressing donor center corrective and preventative measures
- Communicate issues identified during reviews to the CQM
Requirements
What you’ll need- High school diploma or GED
- Typically requires no previous related experience
- Obtain state licensures or certifications if applicable
- Developing command of interpersonal communication, organizational and problem-solving skills
- Ability to understand FDA regulations
- Strong integrity and commitment to quality and compliance
- Good knowledge of mathematics
- Legible handwriting
- Proficiency with computers
- Ability to work flexible scheduling to meet business needs
- Ability to understand and follow SOPs and protocols
- Basic understanding of cGMP and quality systems
- Ability to spend hours sitting and reviewing documentation for accuracy
- Good organizational skills and attention to detail
- Must be certified and maintain certification as a Donor Center Technician
- Ability to work with biological fluids and potentially infectious organisms
- Ability to lift up to 50 lbs. and perform required bending, twisting, standing and sitting
- Hearing acuity essential; correctable near and far vision and color perception/discrimination
- Ability to communicate information effectively and listen to spoken information
- Ability to work independently with little guidance
- Ability to perform a wide range of tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Regular full-time employment
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold-gear
- Equal employment opportunity protections
