Senior Operations Supervisor

Grifols

. Serve as acting leader in the Center Manager’s absence .

Posted 11/11/2026full-timeClemson • South Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor operations management, including compliance with FDA-approved SOPs, OSHA, and CLIA regulations. Proficient in phlebotomy, donor processing, and effective team leadership in a high-volume medical environment.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Operations ManagementCompliance with FDA SOPsStaff Scheduling and TrainingInventory Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingSOP UnderstandingOperational PlanningQuality AssuranceDocumentation AccuracyEquipment MaintenanceBiological Fluid HandlingPhysical Demands Management

Soft Skills

CommunicationTeamworkProblem-SolvingCoachingAccountability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCLIA StandardsCGMPHigh-Volume Medical Operations

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager’s absence
Perform all tasks within the plasma center, including production employee duties and donor flow supervision
Oversee donor operations and supervise Operations Supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules around donor cycles
Manage inventory levels and submit vendor orders
Report center irregularities and provide corrective action plans
Execute operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reports
Help maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Bilingual skills where applicable
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible scheduling to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet physical demands including standing, bending, frequent hand movements, lifting up to 50 lbs., and exposure to biological fluids and extreme cold
Ability to use required personal protective equipment
Hearing acuity and correctable near and far vision
Ability to communicate, listen, work independently, and follow oral or written instructions

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities and consideration under applicable laws