Senior Operations Supervisor – Plasma Center

Grifols

. Serve as acting leader in the absence of the Center Manager when assigned .

Posted 10/9/2026full-timeKearney • Nebraska • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in donor operations management, including phlebotomy, plasma processing, and compliance with regulatory standards. Capable of effective team leadership, scheduling, and operational planning to enhance donor throughput and quality.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Technician CertificationPlasma Processing CertificationCPR CertificationRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingInventory ManagementSOP UnderstandingDocumentationOperational PlanningQuality AssuranceRecordkeepingEquipment Maintenance

Soft Skills

Team LeadershipCommunicationProblem-SolvingCoachingFlexibility

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA-approved SOPsOSHACLIACGMPHigh-Volume Medical Business

About the role

Key responsibilities & impact

Serve as acting leader in the absence of the Center Manager when assigned
Perform any/all tasks within the plasma center, including production employee duties and donor-flow supervision
Oversee donor operations and supervise Operations Supervisors and donor-center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Determine and adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and company procedures
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and recordkeeping
Help maintain the facility and equipment
Submit timely and accurate reports
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with other service areas
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma-center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically requires 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Ability to meet the physical and environmental demands of plasma-center work, including PPE use, standing, lifting, bending, exposure to biological fluids, cold temperatures, and electrical/laboratory equipment
Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of stated requirements

Benefits

Comp & perks

Relocation Assistance Bonus of up to $7,500.00
Eligible to participate in up to 15% of the company bonus pool
Medical insurance
Dental insurance
Vision insurance
PTO
Up to 5% 401(k) match
Tuition reimbursement
Opportunities for professional growth and career progression
Family-like company culture