Senior Operations Supervisor – Plasma Center

Grifols

. Serve as acting leader in the Center Manager’s absence when assigned .

Posted 9/18/2026full-timeCollege Station • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in donor operations management, including phlebotomy, plasma processing, and compliance with regulatory standards. Proven ability to lead teams, coordinate staffing, and ensure quality and safety in a high-volume medical environment.

Highest-signal resume keywords

Phlebotomy CertificationDonor Center Technician CertificationPlasma Processing ExperienceExceptional Customer Service SkillsSOP Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PhlebotomyDonor ProcessingPlasma ProcessingInventory ManagementOperational PlanningDocumentation AccuracyQuality AssuranceEquipment MaintenanceStaff SchedulingTraining and Onboarding

Soft Skills

LeadershipTeamworkCommunicationProblem-SolvingAdaptability

Certifications & Qualifications

Phlebotomist CertificationDonor Center Technician CertificationPlasma Processor CertificationDesignated Trainer CertificationCPR Certification

Industry Keywords

FDA RegulationsOSHA ComplianceCLIA StandardsCGMPSOPsHigh-Volume Medical BusinessDonor Flow ManagementQuality ControlSafety ProtocolsOperational Efficiency

About the role

Key responsibilities & impact

Serve as acting leader in the Center Manager’s absence when assigned
Perform all tasks within the plasma center and fulfill production employee and donor-flow supervisor duties
Oversee donor operations and supervise operations supervisors and donor center staff during assigned shifts
Coordinate staffing, task assignments, break schedules, and coaching
Create employee schedules to accommodate donor cycles
Adjust inventory levels and submit vendor orders
Inform the Center Manager of irregularities and provide corrective action plans
Execute daily operational plans to achieve donor throughput, quality, and productivity targets
Partner with the Center Manager and Quality team to resolve deviations and operational concerns
Monitor donor flow and address delays or service issues
Supervise donor selection, plasma collection, and manufacturing records
Attend required training sessions and staff meetings
Ensure accurate documentation and timely reports
Maintain facility cleanliness and equipment condition
Assist with control of center donor funds
Participate in onboarding, training, and cross-training staff
Maintain communication with service areas to ensure documentation and quality
Promote safety, teamwork, and accountability
Report unsafe situations or conditions
May be trained to repair plasma center equipment
Assist the Center Manager with tasks supporting company objectives

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
CPR Certified
Typically 6 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency handling difficult situations
Exceptional customer service skills
Proficient in speaking and writing English, with legible handwriting
Where applicable, bilingual skills
Ability to understand, explain, and follow SOPs and protocols
Ability to work flexible schedules to meet business needs
Ability to work in a highly regulated, operations-intensive, high-volume medical business
Exposure and physical ability requirements described in the Occupational Demands Form, including standing, lifting, bending, precise hand movements, and use of personal protective equipment
Must comply with state and federal regulations, FDA-approved SOP Manual, OSHA, CLIA, cGMP, and internal procedures

Benefits

Comp & perks

Regular full-time employment
Equal employment opportunities regardless of protected characteristics